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Dice
ServiceNow Architect
Posted 4 months ago
Full-time •Alpharetta, GA
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Paramount Software Solutions, Inc, is seeking the following. Apply via Dice today!
Job Title: ServiceNow Architect
Location:- Alpharetta, GA- (Day 1 Onsite- Candidate needs to work 3 Days at Client Office)
Duration: Long-term Contract
No H1S.
JD:
Should have Good Experience in CMDBShould have Strong Hands-on Experience in ServiceNow platform capabilities, including ITSM, ITOM, ITBM, Service Portal, and ServiceNow Integration Hub.Proven experience in architecting and implementing ServiceNow solutions in enterprise environments.Strong understanding of IT service management processes, ITIL framework, and industry best practices. The ServiceNow Architect plays a critical role in the design, implementation, and optimization of ServiceNow solutions within the organization.This position requires a deep understanding of the ServiceNow platform, IT service management processes, and business requirements to architect solutions that drive efficiency, automation, and innovation.
Responsibilities:
Solution Architecture:Design end-to-end solutions on the ServiceNow platform to meet business requirements and objectives.Develop technical specifications, architecture diagrams, and solution designs for ServiceNow implementations.Define and enforce architectural standards, best practices, and governance policies within the ServiceNow environment. Platform Customization and Configuration:Configure and customize the ServiceNow platform to meet specific business needs and workflows.Develop ServiceNow components such as workflows, forms, UI policies, business rules, and integrations.Implement and maintain ServiceNow modules including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM). Integration and Automation:Integrate ServiceNow with other enterprise systems and applications using APIs, web services, and middleware.Design and implement automated workflows and processes to streamline service delivery and improve operational efficiency.Leverage ServiceNow Orchestration and Automation capabilities to automate repetitive tasks and activities. Technical Leadership:Provide technical leadership and guidance to project teams and stakeholders throughout the ServiceNow implementation lifecycle.Collaborate with business stakeholders to understand requirements and translate them into technical solutions.Mentor junior team members and share best practices for ServiceNow development and architecture. Performance Optimization and Scalability:Identify opportunities to optimize the performance, scalability, and reliability of ServiceNow solutions.Conduct performance tuning, load testing, and capacity planning to ensure optimal performance under varying workloads.Implement best practices for ServiceNow instance management, including instance cloning, patching, and upgrades.
