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Capgemini
ServiceNow Specialist
Posted 3 months ago
Full-time •Helsinki Metropolitan Area
Get the opportunity to work together with highly talented and senior consultants on exiting projects within Cloud & Infrastructure Services! Due to significant growth created by an ever-increasing client demand, we are looking to further bolster our group of ServiceNow Experts. You will be a part of the Capgemini Cloud & Edge Projects and Consulting Practice that is primarily responsible for providing client centric Public & Private Cloud, End User productivity and service integration solutions. It provides a variety of client services, which range from initial strategic advice right through to project delivery & implementation. This position will be based in Finland and requires fluent Finnish and English communication capabilities, both verbally and in written
In this role you can expect to:
Work closely with customers to research, design, develop and deliver innovative solutions to improve their business processes and drive automation across Servicenow PlatformAssist or drive design workshops across projects to improve platform adoption and user experienceDesign, develop, test and document ServiceNow ITSM/ITOM/SPM/HRSD/CSM based solutions utilizing platform’s workflow and integration capabilitiesCreate ServiceNow reports and Performance Analytics dashboardsPrepare prototypes in demo instances for proposed solutionsAnalyzing ServiceNow releases and upgrades and how it impacts the current features and applications in use
Qualifications
Have several years of experience designing, developing, testing, implementing and maintaining ServiceNow platform and integrationsCertified Servicenow System Administrator. Additional Servicenow certifications is a plus e.g. CIS – ISTM/ITOM/SPMHave several years of technical and functional experience with ITIL Service Management processesExceptional interpersonal, communication, facilitation and influencing skillsCritical thinking skills, decisive judgment and the ability to work with minimal supervisionHave strong supplier management skills to help provide direction and ensure quality of servicesExperience in Agile/Scrum methodologies and ITILDemonstrable experience with the use of MS Office applications: Word, Excel, Outlook, PowerPoint, SharePoint, Project, Visio.Experience within Multi Service Provider (MSP) solutioning based on ServiceNowUnderstanding of the key technologies relevant to the ServiceNow integration solutions e.g. Web services APIs, MID Servers, Import Sets and SSO.General Understanding of Database technologies such as SQL, MySQL, OracleExperience in planning and execution of ServiceNow upgrades
What is our promise to you?
At Capgemini Finland, you shape your own future. As one of our experts, you will combine cutting-edge technology with human insights to reimagine what’s possible. You will have an impact on how leading Finnish organizations and entire industries operate in the digital era. Our work contributes to a more functional and inclusive society and touches the everyday lives of thousands.
Cloud Infrastructure Services (CIS) is a cloud and cyber services provider with a mission to be the digital transformational partner of choice for clients. This supports the Capgemini group ambition to be a leader for leaders.
Our employee benefits include for example:
Global training & development support with free access to +250 000 classes and certifications from Coursera, Pluralsight, Harvard Spark and moreFair and equal career management program and an unparalleled network of experts to learn fromFlexible working hours and remote working policyModern office spaces with a gym, swimming pool and spa area in Helsinki (you can also have our Lappeenranta office as your home base)Extensive benefits to support your health and wellbeing.
Employees consistently praise Capgemini Finland for providing opportunities to grow and learn, for making work enjoyable with freedom and flexibility, and for embracing a truly diverse and inclusive culture.
We offer you a place to grow and enjoy your work with exceptionally cool colleagues, reasonable working hours and motivating learning and development possibilities. We are a global company with our roots in France. Our culture is strongly based on teamwork and helping one another.
Apply as soon as possible!
We are waiting for your application! We will fill in the place as soon as we find the right match so send us your application now.
For more information about the role, you can be in touch with Head of EE, ESM and Infra Roope Lecklin roope.lecklin@capgemini.com
or for more information regarding our culture or the recruitment process – feel free to get in touch with Senior Talent Acquisition Specialist Suvi Väänänen suvi.vaananen@capgemini.com .
