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Dice
ServiceNow Senior Developer
Posted 10 months ago
Full-time •United States
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Buaut, is seeking the following. Apply via Dice today!
ServiceNow Senior Developer (5 to 7 Yrs. Exp) Key ResponsibilitiesAt least 1 full cycle implementation/activation of one or more of the following Service Now CapabilitiesAI Search, Now Assist , Virtual Assistant/Agent, Integration HubInvest time to learn the model specifications, differentiators, understand which models are under consideration for testing and use, and how these compare to 3rd party open-source LLMsWorking with ServiceNow in Global Enterprise Technology environmentsWorking knowledge of E2E Project execution phases from Idea to Finish , design & implementation & deploymentConfigure solution to support customer s objectives including alignment with ServiceNow implementation best practices 5+ years in Customer and/or ServiceNow Platform roles with a focus on Customer Portal Interaction, AI Chatbot (Virtual Agent), Integrations and its KPIs configurationDemonstrated skills as an active listener, respecting others' point of view while contributing the required input through strong communication skillsStrong prioritization skills and the discipline to focus on high impact activitiesInterpersonal skills, customer-centric attitude, and ability to deal with cultural diversityStay current on how GenAI capabilities accelerate transformation on the ServiceNow Platform.Solid hands-on experience and knowledge of ServiceNow applications configurations (ITSM, CSM etc.), scripting, integrations, and table structure
