Designing, developing, and implementing solutions on the ServiceNow platform for IT Service Management and automating business processes.- Supporting and maintaining ServiceNow modules for Incidents, Changes, Problems and Agent chat across the organization.- Designing and development of Integration with internal and external systems using Out of the box and custom implementations using REST, JavaScript and GlideAjax.- Leading efforts on CMDB, Hardware and Software Asset Management implementations.- Custom app development on ServiceNow platform by identifying and translating requirements for IT and business needs.- 7+ yrs experience with ServiceNow in ITSM / Integrations/ ITAM / ITOM.- ServiceNow Certified System Administrator and ServiceNow Flow Designer Micro Certification- Designed, developed, and implemented several integrations (OOB and custom using REST)- Supported Hardware Asset Management, Software Asset Management implementations.