Requirements:ServiceNow ITOM (CMDB, Event Management) and ITSM (Incident) experience12+ years of experienceWorkflow scripting and data manipulation skillsResponsibilities:Handle ticketing incidents and configure incident routing.Support automated discovery and data federation into ServiceNow CMDB.Develop technical solutions aligned with ITIL, ITSM, ITOM, and CMDB best practices.Customize and configure Discovery, Event Management, and CMDB.Lead implementation and integration of ServiceNow solutions.Support data migration from legacy systems to ServiceNow.