Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Suitability:

Public Trust/Other Required:

Job Family:

Information Systems Management

Job Qualifications:

Skills:

Information Systems, Information Technology (IT) Services, Program Management

Certifications:

Comp TIA Security - CompTIA

Experience:

5 + years of related experience

US Citizenship Required:

Yes

:

Information Systems Sr Manager

Transform technology into opportunity as an Information Systems Sr Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As an Information Systems Sr Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Information Systems Sr Manager joining our team.

HOW AN INFORMATION SYSTEMS SR MANAGER WILL MAKE AN IMPACT
Manages employees engaged in providing information system solutions and technical support in one or more functional areas.
Senior Remote Operations Manager responsible for the oversight of the following teams

• User Account Management team
• Tier 2 Remote Support team
• COE (Center Of Excellence) Remote Support team
• TPAM (Elevated Access Multi Factor Authentication) Support team
• Problem Management

Deputy to Operations Director providing back up support to the following teams

• Availability Management
• Change Management
• Service Delivery
• Enterprise Management

Escalation point for all teams within Operations Framework for assistance with complex issues

Approve all ServiceNow tickets for requests for Operations employees
Monitor SLAs and adjust team posture to improve performance as needed
Monitor Staffing Levels against SLA performance and recommend changes as needed

Worked directly with Program Management Office to resolve operational and customer impacting issues

Provide backup coverage for Operations Framework Director

Recommended opportunities for new automations as well as enhancements to existing

WHAT YOU'LL NEED TO SUCCEED:
Education: Bachelor of Arts/Bachelor of Science
Required Experience: 5+ years of related experience in a senior management role
Required Technical Skills: Strong technical background with expertise in enterprise IT services
Security Clearance Level: TS/SCI w/Poly
Required Skills and Abilities: Demonstrated experience in team leadership, strategic planning, and project management.
Preferred Skills: Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external stakeholders.

Location: On Site
US Citizenship Required

GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from

#GREENWAY
#ITPolyMD

The likely salary range for this position is $148,750 - $201,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA MD Annapolis Junction

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.