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TekisHub Consulting Services
ServiceNow Test Lead
Posted 19 days ago
Contract •Remote
Hi,
Hope you are doing great..
*Job title: ServiceNow Test Lead*
*Job Location:- Remote USA (Candidate needs to Travel once or Twice in a Month)*
*Job type: Contract*
*Note from the Client:- the resource should have excellent communications and analytical skills, ability to present to Senior Executives and should have played the role before, the role being "ServiceNow Test Lead" responsible for Designing, Execution of test plans and cases, and report to Senior leaders.*
*Candidate should Work in EST Timings*
*Job Description:*
We are seeking an experienced *ServiceNow ITSM Implementation Testing Specialist* to lead the testing efforts for a ServiceNow ITSM implementation project. This role combines technical expertise, strategic oversight, and strong communication to ensure seamless test planning, execution, and stakeholder alignment. The ideal candidate will design and manage comprehensive testing strategies, coordinate cross-functional teams, and instill confidence in the quality of the implementation. This is a critical opportunity for a driven professional passionate about delivering reliable, scalable, and high-quality solutions.
*Key Responsibilities:*
*Test Development*
· Develop and maintain a comprehensive test plan, outlining scope, objectives, and strategies.
· Design detailed, scalable test cases and scripts to ensure complete coverage and alignment with business objectives.
· Build robust testing frameworks tailored to ServiceNow ITSM, incorporating best practices and stakeholder feedback.
*Test Management*
· Oversee all testing phases ensuring timely execution and defect resolution.
· Coordinate cross-functional teams, track progress, and maintain alignment with project goals and timelines.
· Provide clear reporting and governance to ensure consistent quality and executive visibility into testing outcomes.
*Test Execution*
· Execute and monitor test activities, ensuring results meet technical and business requirements.
· Facilitate UAT sessions, capture user feedback, and validate system readiness for go-live.
· Present outcomes to stakeholders, addressing discrepancies and ensuring confidence in the implementation's success.
*Stakeholder Communication*
· Act as the central point of contact for all testing-related activities, ensuring timely updates to stakeholders.
· Deliver clear and concise reporting on test progress, defects, and readiness to both technical and non-technical audiences.
· Build trust with stakeholders by instilling confidence in the testing process and ensuring alignment with organizational goals.
*Required Skills and Experience:*
· Strong experience in ServiceNow ITSM testing, including SIT, UAT, regression, and performance testing.
· Expertise in developing test plans, frameworks, and scripts for large-scale implementations.
· Excellent analytical and communication skills to ensure effective testing and stakeholder alignment.
· Familiarity with ServiceNow Automated Test Framework (ATF) and similar tools.
· Experience in high-stakes environments, such as financial services or regulated industries.
*Certifications:*
· ServiceNow Implementation Specialist certification
· Additional ServiceNow certifications in ITSM or related domains
*Soft Skills:*
· Strong leadership, organizational, and stakeholder management skills.
· Ability to adapt to dynamic project requirements and maintain focus on quality outcomes.
Job Type: Contract
Pay: $70.00 - $75.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
Schedule:
* 8 hour shift
Work Location: Remote
TekisHub Consulting Services
