Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

In this role you will be working on the Agents AI team, you will be working the latest Agentic AI (build GenAI agents). This team at ServiceNow® AI Agents are embedded in the Now Platform®, our powerful system of action for the enterprise. The Now Platform lets AI agents integrate with your entire business to solve problems across every department.

What you get to do in this role:

Maintain existing automation test frameworks
Collect and report quality metrics from test execution
Work with developers to design specific testing strategies for features being developed and automate them
Create comprehensive test plans; execute and automate them
Work closely with the engineering organizations in troubleshooting or addressing issues with applications and dev/test environments

Qualifications

To be successful in this role you have:

1+ years of experience with technologies relevant to SN and coding skills with high-quality results.
Experience working within different automated testing frameworks, including Java, JUnit, Selenium, TestNG and other open-source projects.
Experience with the agile methodology for software development teams.
Ability to use several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect - including tracking and addressing of any discovered issues.
Ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $95,900 - $148,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

software quality engineer

ServiceNow

Software Quality Engineer

Company Description

At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to use tech to tackle housing’s biggest challenges and impact the future of the industry. You’ll be a part of an expert team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.

Job Description

As a valued colleague on our team, you will collaborate with team in designing, producing, testing, or implementing moderately complex software, technology, or processes, as well as create and maintain IT architecture, large scale data stores, and cloud-based systems.

THE IMPACT YOU WILL MAKE
The Software Asset Management (SAM) Analyst - ServiceNow role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

Software Asset Management (SAM):
Manage the lifecycle of software assets, including procurement, deployment, usage tracking, and retirement.
Ensure compliance with software licensing agreements and regulatory requirements.
Develop and enforce policies, standards, and procedures for effective SAM.
ServiceNow Expertise:
Configure and manage the ServiceNow SAM Pro module, including license tracking, reconciliation, and optimization.
Automate workflows and reporting using the ServiceNow platform.
Collaborate with IT teams to integrate SAM with other ServiceNow modules (e.g., IT Asset Management, Configuration Management).
License Optimization:
Perform software usage analysis to identify underused or unused licenses and recommend cost-saving measures.
Proactively monitor and resolve license compliance risks.
Audit and Reporting:
Prepare for and assist with internal and external software audits.
Generate and analyze detailed reports on software asset inventory, compliance status, and financial impacts.
Collaboration and Stakeholder Engagement:
Work with procurement, finance, and IT teams to ensure accurate software asset tracking and budget alignment.
Act as a subject matter expert for SAM processes and tools, providing training and support to internal teams.
Continuous Improvement:
Identify opportunities to enhance SAM processes and leverage ServiceNow capabilities for increased efficiency.
Stay up-to-date with industry best practices and emerging trends in software asset management.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences:

2 years

Desired Experiences:

Education: Bachelor’s degree in IT, Computer Science, Business Administration, or related field (or equivalent experience).
Experience:
Proven experience in software asset management and software license management.
Hands-on experience with ServiceNow, specifically SAM Pro or related ITAM modules.
Familiarity with software licensing models (e.g., Microsoft, Adobe, Oracle, VMware).
Technical Skills:
Proficiency in configuring and maintaining ServiceNow
Proficiency in managing software models, entitlements, discovery models, normalization and reconciliation processes to generated Effective License Positions (ELPs).
Proficiency with native ServiceNow discovery tools (ex. ACC) and integrations.
Strong analytical and data management skills.
Certifications (Preferred):
ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist – SAM.
IT Asset Management (ITAM) certification.

Skills

Strong understanding of software licensing, compliance, and regulatory requirements.
Excellent communication and stakeholder management skills.
Ability to analyze complex datasets and provide actionable insights.
Detail-oriented with strong organizational skills.

Tools

ServiceNow

Additional Information

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is a flexible hybrid company. We embrace flexibility for our employees to work where they choose, while also providing office space for in-person work if desired. At times, business need may call for on-site collaboration, which means proximity within a reasonable commute to your designated office location is preferred unless job is noted as open to remote.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.

The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.

software analyst

Fannie Mae

Software Asset Management (SAM) Analyst - ServiceNow (Flexible Hybrid)

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Commercial Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

Support product sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

In order to qualify for and be successful in this role, you should have:

2+ years of pre-sales solution consulting or sales engineering experience in the customer service, field service or CRM software industry
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Ability to actively listen to customer requirements and provide a solution to address the customer’s business issue
Eagerness and willingness to learn
Demonstrated proactive approach to perform without being told what to do
Ability to prioritize task and be efficient to minimize wasted effort
Proven ability to live up to commitments while maintaining integrity and focus on details
Exceptional communication and presentation skills to include technical and business concepts

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $78,900 to $122,250, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

retail solutions consultant

Solution Consultant - Commercial

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
Contribute to the design and implementation of new products and features while also enhancing the existing product suite
Be a mentor for colleagues and help promote knowledge-sharing

Qualifications

To be successful in this role you have:

4+ years of experience with Java or a similar OO language
Passion for JavaScript and the Web as a platform, reusability, and componentization
Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
Experience with any of the modern UI frameworks like Angular, React or Vue
Analytical and design skills

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $140,700 - $239,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

senior software engineer

Senior Software Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are seeking a self-motivated and independent Data Scientist to solve complex problems and influence user experience strategies and product decisions through data-driven insights. You will join a newly established hybrid UX Research team comprising Data Scientists, Quantitative Researchers, and Qualitative Researchers. Together, you'll triangulate diverse data types to craft strong, actionable perspectives.

In this role, you will develop and track metrics to drive product development strategies grounded in data. We're looking for someone who thrives outside their comfort zone, creatively gathers product and customer insights, excels in data storytelling, and is passionate about integrating data science expertise into UX and product development.

What you get to do in this role:

Identify and investigate complex customer challenges across product areas to inform the product development lifecycle—from discovery through concept validation, adoption, and use.

Autonomously prioritize and execute data and metrics projects to enhance user experience and product adoption.

Collaborate with Researchers, Product Managers, Designers, Engineers, and other cross-functional teams, using data and metrics to drive product decisions and optimize processes.

Create data visualizations and dashboards (e.g., Tableau, Matplotlib, Seaborn) to clearly convey the "So What" of your analysis to stakeholders.

Advance modeling of existing product capabilities, including noise reduction, anomaly detection, and root cause analysis, to achieve higher performance and impact.

Explore and analyze existing datasets to generate hypotheses and identify opportunities for high-impact, organization-level initiatives.

Present findings to both expert and non-expert stakeholders in a compelling and actionable manner.

Provide leadership, vision, and direction for large-scale collaborative efforts.

Champion data analytics and telemetry by setting high standards, developing best practices, mentoring team members, and contributing to the hiring process for data science talent.

Qualifications

Basic Qualifications (The must-have):

Bachelor’s degree or higher in computer science, data science, statistics, mathematics, Engineering, Cognitive Science, or a related field—or an equivalent combination of education and experience.

6+ years of experience in data science, analytics, or data engineering, including experience deploying code into production.

Proficiency in data visualization tools (e.g., Tableau, Power BI), SQL, and statistical analysis.

Strong data engineering skills, including data processing, cleaning, and integration using tools like SQL, Excel, ETL, and APIs; experience collecting and integrating data from multiple systems.

Expertise in using statistical techniques to analyze large, diverse datasets—such as behavioral data (e.g., drop-off points)—and conducting A/B testing to optimize user experiences.

Proven ability to develop statistical models to understand and interpret user experiences.

Strong business acumen with the ability to identify and prioritize key questions for the product team to address through data.

Excellent cross-functional collaboration skills, working effectively with UX Research, Product Management, Engineering, and Design teams.

Exceptional ability to communicate complex data and insights to non-technical stakeholders clearly and effectively.

Willingness to learn the culture of UX and adapt to changes.

Preferred Qualifications:

Experience collaborating with UX Research on cross-functional projects.

Expertise in descriptive, inferential, and multivariate statistics, including experimental design, hypothesis testing, and regression modeling.

Background in advanced statistical modeling (e.g., GLM, Bayesian models) and/or machine learning.

Strong understanding of AI and Generative AI (GenAI) applications.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $192,700 - $337,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

senior staff scientist

Sr. Staff Data Scientist

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

At ServiceNow, HR Quality Engineering (QE) focuses on ensuring the quality and functionality of HR Service Delivery (HRSD) solutions. This involves testing and validating various HR processes and functionalities within the ServiceNow platform to ensure they meet the needs of HR departments and employees.

What you get to do in this role:

Maintain existing automation test frameworks
Collect and report quality metrics from test execution
Work with developers to design specific testing strategies for features being developed and automate them
Create comprehensive test plans, execute and automate them
Work with the engineering organizations in troubleshooting or addressing issues with applications and dev/test environments

Qualifications

To be successful in this role you have:

1+ years of experience with technologies relevant to ServiceNow
Knowledge of programming or scripting language such as JavaScript, Python or Ruby
High level of creativity and quick problem-solving capabilities
Ability to test a system using techniques such as unit testing, run manual test cases, design an integration vs unit vs manual strategy, design a test reporting system, run load testing, figure out what to benchmark.
Some working knowledge and ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $106,600 - $165,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

ServiceNow is looking for an SEC & ESG Reporting Manager who has a positive attitude, highly motivated to learn and grow within the organization with proven ability to thrive successfully in a fast-paced multi-task-oriented environment. This is a critical and high-profile position that will play a significant role in SEC & ESG reporting with a near-term focus on CSRD-readiness. There will also be opportunities for involvement in technical accounting and other compliance related matters. This role will report to the Sr. Director, SEC Reporting and Technical Accounting.

What you get to do in this role:

Manage the SEC reporting process and ensure the financial statements are in compliance with US GAAP. This includes the filing of Form 10-Q, 10-K and 8-K (earnings release) with XBRL requirements.
Work closely with our ESG reporting and sustainability teams as well as internal stakeholders on ESG regulatory reporting preparedness
Support project management as it relates to the Corporate Sustainability Reporting Directive (CSRD) readiness-project and other regulatory ESG reporting requirements at the jurisdictional level
Monitor, assess, and implement new accounting pronouncements applicable to the company and partner with stakeholders to analyze the impact
Be a trusted business partner and advisor to various stakeholders within Accounting, Finance, Legal, and other cross-functional teams
Take initiative for process improvements to scale and optimize the financial reporting process
Support proxy filings through performance of quality assurance procedures
Assist with the update of controls including assessing any control gaps and changes in processes
Research and document the Company’s technical accounting issues; present and resolve the Company’s positions for critical accounting issues with external auditors
Assist with global statutory reporting of international subsidiaries through coordination with external auditors in US and local offices
Coordinate audit support with external auditors
Support special projects and workflow process improvements

Qualifications

To be successful in this role you have:

Been in a manager role with SEC reporting and Earnings release experience as well as a current understanding and involvement with existing ESG regulatory standards and regulations
A strong team player with a positive, service-oriented attitude
Strong technical accounting background with a knowledge of US GAAP, SOX 404, SEC reporting standards, ESG reporting standards (CSRD, TCFD, ISSB, GRI, etc.) as well as experience with technical research
Total experience of minimum 7 years with a minimum of 3~4 years of Big four public accounting experience and BS/BA degree in Finance or Accounting and CPA is required
A proactive approach to problem identification and remediation solutions, and excellent written and oral communication skills, including the ability to interact and build relationships across all levels of the organization
Ability to work independently, complete work timely, and work well as a team member
Strong organization and problem-solving skills
Ability to be flexible and work analytically in a problem-solving environment
Meticulous and superior attention to detail
Experience with Workiva and SAP

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $124,700 - $218,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

financial reporting manager

SEC & ESG Reporting Manager

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

As a Project Specialist in our Solution Sales organisation, you will play a critical role in supporting our Service Operations business development efforts and driving growth initiatives. You will work closely with the Service Operations Business Development Managers and other cross-functional teams to contribute to the success of our Service Operations business unit by providing actionable and measurable insight and recommendations.

In this role, you will have the opportunity to tackle challenging problems, gain valuable insights into both strategic and operational matters that are top-of-mind for leadership, and be exposed to senior-level decision-making processes. Additionally, you will have the chance to build relationships across the entire organization.

The ideal candidate should be able to evidence experience in various aspects of strategy and operations, for example project support, business analysis, market research and analysis, problem-solving, cross-functional team coordination, presentation skills and executive communication. Success in this role requires the ability to thrive in a high-growth, fast-paced environment, and an aptitude for navigating ambiguous situations.

Responsibilities / Job Description

Work on key strategic sales and market development initiatives for ServiceNow; work cross-functionally to structure problems, and drive solutions and actionable recommendations and results through a rigorous, data-driven process.
Drive operational rhythm of the Service Operations Business Development Team, helping the identification, measurement, and monitoring of critical strategic and operational initiatives.
Support the Service Operations Business Development leadership in supplying regular updates on strategic initiatives to senior stakeholders.
Collaborate with customers and internal teams to gather compelling case studies, use cases, and success stories highlighting the impact of Service Operations/
Analyze target accounts and pipeline to provide valuable insights and assist in developing effective GTM (Go to Market) strategies.
Develop materials and enablement resources to empower internal teams and partners to effectively promote Service Operations.
Coordinate and execute workshops, webinars, and content creation initiatives to educate prospects and customers about Service Operations.
Track adoption metrics and customer usage data to identify trends and areas for improvement and collaborate with cross-functional teams to implement actions.
Collaborate with Sales, Marketing, Operations, Product Management, and Customer Success teams to align strategies and ensure seamless execution of initiatives.

Qualifications

To be successful in this role you have:

2+ years' commercial experience in market research, insight, business analysis, sales operations, project support, business development, or related roles
Experience working on cross functional projects from framing the problem, conducting research/analysis, building business and operational plans, and driving execution through to success
Strong analytical skills to formulate highly impactful, data-driven strategies
Passionate and creative with a talent for forming and crafting ideas, strategies, and tasks and seeing them through to execution
Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing
Effective at building relationships, collaborating, and influencing others; experience working across various geographies and functions
Dedicated team player who is also an independent thinker
Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

project specialist

Project Specialist Solution Sales

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.

Nighwing is supporting a proprietary customer contract. Raytheon is delivering technical support to customer management and providing technical services to enable customer mission accomplishment. In support of the customer’s strategic direction, Raytheon is looking for individuals with senior level ServiceNow Developer experience to support customer environment operations.

The ServiceNow Developer is a technical resource possessing ServiceNow administration capability and is able to design, build, and customize ServiceNow applications and services. The ServiceNow Application Developer has a software development background in addition to ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow.

Responsibilities may include:

Supports the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment Assist with the design, prototype, implement, test, and deploy business rules and technical solutions Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development. Assist ServiceNow System Administrators with incident resolution, as needed Designs and develops new ServiceNow applications and services Assist ServiceNow Business Analyst in estimating release level of effort Required Skills:

U.S. Citizenship Must have an active Secret clearance and be able to obtain a TS/SCI clearance Must be able to obtain DHS Suitability Knowledge of the principles, methods, and techniques used in ServiceNow development Enterprise and/or IT Service Management ServiceNow System Administration Experience with gathering requirements, database design schemas, and data modeling 10+ years of directly relevant experience Minimum 4+ Years' experience with ServiceNow development Minimum 2+ Years' experience of developing a custom service portal Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog Experience with process and solution integration, workflow design/configuration, and reporting Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services) Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues Desired Skills:

Experience supporting Intelligence, DoD, or DHS Customers Experience with process development and deployment Web Service Integration (API Web Services) experience Single Sign-on configuration and administration SQL Experience Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC Required Education:

Bachelor’s degree in Computer Science, Information Systems or related technical field. Twenty-two years of related work experience may be substituted for the required degree level education.

Desired Certifications:

ServiceNow Certified System Administrator ServiceNow Certified Application Developer ServiceNow Implementation Specialist Certified ITIL Foundation v4 Certified or willing to complete one year from hire DODI 8570.1-M Compliance at IAT Level I

Previously part of a leading Fortune 100 company and headquartered in Dulles, VA; Nightwing became independent in 2024 but continues to support the nation’s most mission impactful initiatives.

When we formed Nightwing, we brought a deep set of credentials and an unfaltering commitment to the mission. For over four decades, our team has been providing some of the world’s most technically advanced full-spectrum cyber, data operations, systems integration and intelligence support services to the U.S. government on its most important missions.

At Nightwing, we value collaboration and teamwork. You’ll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we’ll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients. Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.

At Nightwing, we value collaboration and teamwork. You’ll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we’ll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.

Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.

Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

software engineer

Raytheon

Prin. Software Engineer (ServiceNow Developer)

Location: San Diego (preferred) or Mountain View CA - Hybrid (3 days a week onsite)

Job details

- Design scalable, robust, and innovative ServiceNow solutions that align with business needs and technical requirements. Guide the architecture and implementation of core ITSM processes, custom applications, and integrations.
- Provide deep expertise in ServiceNow modules such as ITSM, ITOM.
- Stay up to date with new features, functionalities, and best practices in ServiceNow.
- Work closely with stakeholders to identify opportunities for process improvements and automation using the ServiceNow platform.
- Ensure that solutions are efficient, maintainable, and aligned with business goals.
- Develop and maintain integrations between ServiceNow and other enterprise systems, ensuring data consistency and smooth operation across platforms.
- Ensure all ServiceNow solutions adhere to security standards and regulatory requirements. Implement access controls, encryption, and other security measures as needed.
- Create and maintain comprehensive documentation for all customizations, configurations, and workflows. Provide training and support to end-users and other developers as necessary.
- Monitor the performance and health of the ServiceNow platform, identifying and resolving any issues proactively to ensure optimal performance.
- Collaborate with IT leadership, business analysts, and other stakeholders to understand business needs and translate them into technical solutions on the ServiceNow platform.

Optional but Beneficial:

JavaScript, Html, Css, Java or Python a plus
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Advanced/Specialized Certifications:
ServiceNow Certified Implementation Specialist (CIS) in relevant modules (ITSM, ITOM)
ServiceNow Certified Application Specialist (CAS)
Cloud Certifications (AWS, Azure, GCP)

servicenow developer

Glow Networks

ServiceNow Engineer

The ServiceNow Developer - Senior is a member of a development team that is responsible for using their technical knowledge and expertise to support a live implementation of ServiceNow, in support of an enterprise-level (10,000+) user base. Experience should include configuration of ServiceNow applications: Change Management, Configuration Management, CMDB Management and Maintenance, Discovery, Incident Management, Problem Management, Request Fulfillment, Asset Management, Service Catalog, and Service Portal. This is a hands-on, technical position. The position requires broad-based technical experience on the platform and integration with other systems, along with a solid understanding of relational databases. This individual will apply proven communication and problem-solving skills to solve issues related to the deployment of mission-critical software. The ability to take direction and work independently to achieve stated objectives is required.

This role will include, but will not be limited to the following responsibilities:
Ability to work with various customers/departments/users to design, deploy and support ServiceNow solutions according to the user requirements.
Hands-on development, maintenance, and support of the ServiceNow ITSM applications, tools, and associated components, including configuration/customization strategies and implementations, workflows, groups and roles.
Configure ServiceNow Business Rules, Client Scripts, UI Policies, UI Actions, Data Policies and Data Dictionary.
Create, update, and maintain connection between Active Directory and ServiceNow settings associated with LDAP, SSO Integration, and MID Server.
External API knowledge used for ServiceNow integration and automation.
Create, update, and maintain ServiceNow CMDB, including creating new Configuration Items, when needed via ServiceNow Discovery.
Maintain Service Catalog items, Service Portal and UI pages, and maintain user, roles, and groups.
Design, implement, and perform ongoing operations and maintenance process’ on the ServiceNow instance.
Ability to develop quality documentation that clearly articulate the solutions and the ability to perform demonstrations.
Ensure that customer can fully utilize the system by balancing their requirements for data security and functionality without compromising the sustainability or supportability of the core service.
Develop credible and high-integrity relationships with customers technical resources.
Tracking compliance to policies and procedures and resolving or escalating any compliance issues.
Reviewing and approving significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed.
Reviewing and publishing configuration management reporting.
Reviewing and maintaining the health of the CMDB.
Reviewing and maintaining the health of CDMB related integrations.
Other tasks as required in support of the ServiceNow tool.
Required Skills/Experience:
Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
Bachelor’s degree in related field or equivalent experience.
8 years of experience in IT support or related field, preferability in software development or configurations.
5 years of experience hands-on developing, installing and supporting ITMS applications in a large-scale environment, preferability using ServiceNow.
4 years of experience configuring, customizing, or administering ServiceNow or similar ITSM tool.
2 years of experience writing and debugging scripts in languages such as JavaScript, SQL, and PowerShell.
Demonstrated understanding of ITSM processes.
Common Service Data Models (CSDM):
Classification and Class dependencies
Model Category Forms
Asset/CI Synchronization
CMDB Identification and reconciliation Engine (IRE).
Data Sources and Integrations - Support Integrations with multiple complex data sources:
MECM/SCCM
Implementation and maintenance of Service Graph Connector (SGC)
ServiceNow Discovery
Implementation and maintenance of Discovery schedules and ranges for both on Prem and Cloud solutions
Tenable
ADEX
Proprietary sources
Baseline CMDB.
CMDB Schema Model.
CMDB Health Management:
Logical controls of multiple source data ingestion
CI remediation
Duplicate Cis
Query Builder Preferred Skills/Experience:
Agile knowledge (sprints, stories, epics, etc.).
ITIL v4 certified.
ServiceNow Developer certification.
Familiarity with SaaS and Cloud technologies.
SOAP/REST Web Services, request and response structure, & associated frameworks (jQuery, AngularJS).
Service Management or Service Dependency Mapping Tools Configuration Management.
Deep knowledge of JavaScript, JSON, XML, SQL, and Web development tools.
Sunflower Asset Management Solutions.
ITOM Visibility.
 ITOM Health.
Service Mapping.
Business Applications.
Vulnerability Response.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

Inserso Corporation

ServiceNow Developer - Senior

ServiceNow Platform ITSM Developer

The Opportunity:

As a low-code/no-code solution engineer, you know how to harness the latest technologies by developing low-code platforms and creating user-friendly solutions for your clients. We’re looking for an experienced solution engineer like you to support the management of low-code development platforms from vision to production-ready, solving our clients’ most complex challenges.

As a Certified Master Architect at Booz Allen, you'll lead the design and configuration of a client’s ServiceNow implementation architecture. You'll work with a service management team on developing and configuring ServiceNow applications and solutions to implement system stakeholder requirements. Advise the team in performing hands-on design, development, and modification to extend capabilities offered by the ServiceNow platform. You’ll be a trusted advisor to DoD customers to understand their mission, current architecture and priorities, and security requirements.

Use your software support skills for good.

Join us. The world can’t wait.

You Have:

5+ years of experience with developing ServiceNow solutions across all platform applications, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, and HR

5+ years of experience with architecting, designing, and implementing ServiceNow systems, solutions, and tools across the Platform for DoD or Federal organizations

Experience with Glidescripting, business rules, client scripts, data imports, out of the box config, custom apps, and development methods

Experience with requirements management and Agile development practices

Experience in working with Government clients in the development of ServiceNow implementation strategies and roadmaps for optimal implementation leveraging best practices

Experience with leading development teams providing guidance and mentorship for staff members while sharing experiences

Ability to collaborate with project and proposal teams effectively to incorporate ServiceNow solutions and while articulating high-quality implementation plans

Ability to work with senior leaders and executives to foster positive client relationships

Ability to obtain a Secret clearance

HS diploma or GED

Nice If You Have:

Experience with Web development, including technologies, including X-HTML, CSS3, SQL, XML, or Angular and JavaScript, PHP, .NET, or Java

Experience with implementing scripted web services in ServiceNow, jQuery or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow

Knowledge of REST and SOAP web service protocols

Knowledge of SAML, Active Directory, or LDAP

ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR

ServiceNow Certification, including Certified ServiceNow Master Architect, Certified Application Developer, or Certified System Administrator

DoD 8570 Certification, including Security+ or CSSP

ITILv3 Foundations Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $84,600.00 to $193,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Booz Allen

ServiceNow Platform ITSM Developer

ServiceNow Developer, Mid

The Opportunity:

As a low-code or no-code solution engineer, you know how to harness the latest technologies by developing low-code platforms and creating user-friendly solutions for your clients. We’re looking for an experienced solution engineer like you to support the management of low-code development platforms from vision to production ready, solving our clients’ most complex challenges.

As a low-code or no-code solution engineer at Booz Allen, you’ll hone your skills in programming languages and databases, using little to no code to identify new techniques and improve the digital environment. You’ll use the latest cloud tools as you look for ways to support your team and develop creative solutions. Using your technical knowledge and appetite to learn, you’ll work cross-collaboratively to automate and accelerate cloud modernization and reduce system maintenance and development costs. You’ll be a trusted advisor to your clients as you translate their IT needs and future goals into a plan by crafting architectural patterns, design standards, and implementation best practices.

Use your software support skills for good.

Join us. The world can’t wait.

You Have:

Experience with ServiceNow development, including core ITSM tables, Glide, scripting, business rules, client scripts, custom apps, or development methods

Experience with Web development, including XHTML, HTML, CSS3, SQL, XML, or Angular, and back-end technologies, including JavaScript, PHP, .NET, Java, or ColdFusion

Experience with ServiceNow configuration management database (CMDB) administration

Experience implementing scripted Web services in ServiceNow, jQuery, or Prototype libraries, including Java, CMDB, or asset integrations in ServiceNow

Knowledge of SOAP and REST Web services

Ability to obtain a Secret clearance

Bachelor's degree

ServiceNow Certified Technical Architect (CTA) Certification

Nice If You Have:

Experience with ServiceNow development, including CSM, ITOM, SecOps, and HR tables

Experience with CMDB and Configuration Items (CIs)

Experience with Object Oriented Programming, SQL, and NoSQL databases

Experience with application design concepts and tools, including UML, ERD, and Flow Diagrams

Experience introducing open-source solutions into ServiceNow via Script Includes, JS Includes, or CSS Includes

Experience implementing ServiceNow inside a DevOps pipeline

Experience with Agile Scrum development methods

Knowledge of SAML, Active Directory, or LDAP Integrations

Secret clearance

ITILv3 or ITIL4 Foundations Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $67,700.00 to $154,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

ServiceNow Developer, Mid

Experience on ServiceNow platform
Experience in leading teams for development and implementation of ServiceNow modules like:

Excellent understanding of ServiceNow platform capabilities and tools
Excellent understanding of technical and functional design requirements related to ServiceNow

pyramidci

Servicenow developer : Santa Clara, CA

Overview:

Credence is seeking a ServiceNow Architect who will be responsible for providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches.

 This position supports technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and Custom App to migrate legacy applications to the DLA Enterprise ServiceNow platform.

The work will be based primarily at the Credence HQ in McLean, VA. Travel to DLA HQ (Ft Belvoir, VA) may be needed for in person meetings.

Salary Range:

Responsibilities include, but are not limited to the duties listed below, as outlined in the contract statement of work:

Ensure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable, reliable, and adaptive.
Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, solution architects and developers.
Provide presentation to senior stakeholders on the solution approaches and roadmaps.
Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes.
Requirements elicitation, design, development, testing, training, and implementation support
Managing the ServiceNow solution design, development, testing, and go-live support.
Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.
Working with project resources to define sustainment governance and processes as part of operational transition.
Providing insight and expertise into the ServiceNow platform capabilities and roadmap
Working with technical subject matter experts (SMEs) to identify and refine data requirements.
Provide guidance to convert requirements into design and migration steps.
Working with customer SME’s and senior leadership to ensure systems requirements are met.
Proficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications.
Fosters a customer-focused environment.
Communicates effectively through presentations to a wide variety of audiences at all organizational levels.
Eliminates obstacles, gets results that have a clear, positive, and direct impact on business performance. Drives the organization to achieve results.
Displays and lives collaborative leadership by inviting varied perspectives to discussions.
Good problem solver and out of the box thinker
Familiarity with systems integration utilizing web services and other web-based technologies.
Experience as a Business Architect for development and implementation projects
Experience performing ServiceNow analysis, architecture, and application development or similar responsibility.
Hands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc.
Experience in performing and advising on change management.
Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production.
Proficient in JavaScript, HTML, CSS, XML

Responsibilities include, but are not limited to the duties listed below:
Five Plus years of ServiceNow experience
US Citizenship with ability to obtain a secret clearance is required
BS in Computer Science, Information Systems, Engineering, Business or related discipline is required.
Experience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development.
Good understanding of ServiceNow's architecture, data model, and core concepts.
Knowledge of RESTful API design principles and the ability to create and consume REST APIs in ServiceNow.
Knowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling.
Good understanding of ACLs for API security
Education, Requirements and Qualifications:
Clearance: US Citizenship with ability to obtain a secret clearance is required for consideration.
BS in Computer Science, Information Systems, Engineering, Business or related discipline is required.
Five (5) years total work experience
Experience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development.
Experience with API platform such as MuleSoft is a plus.
Experience developing application/process automation software based on BPMN models, experience using software tools such as Java, Javascript, Salesforce, etc. with Oracle or Microsoft SQL Server databases.
Basic knowledge of DevOps tools such as Jenkins and Ansible.
Experience in agile and hybrid low-code application development using JIRA for user story task management.
Good understanding of ServiceNow's architecture, data model, and core concepts.
Knowledge of RESTful API design principles and the ability to create and consume REST APIs in ServiceNow.
Knowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling.
Good understanding of ACLs for API security

software architect

Credence Management Solutions, LLC

ServiceNow Architect/ Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

Partner with HR Centers of Excellence and other HR Business Partners to assist with driving initiatives aligned to the BU or Regional Strategy.
Coach and advise Business Leaders to become more effective as people leaders and increase their impact on people.
Assist in specific projects as determined in the annual HR operational plan and coordinate across the global HRBP team to deliver business and HR initiatives such as organization reviews; performance management process; compensation planning cycle; talent review and succession planning processes; and workforce restructurings when applicable.
Use and analyze data to inform business leaders and to measure success; identify trends and develop proactive actions.
Coach managers through performance management situations and provide guidance on best practices.
Partner to improve Global People programs and processes for sustainability and scaling.
Act as a culture champion, regionally and functionally, working with leaders to drive high-levels of engagement.
Partner with Employee Relations and Global Employment Law to assist with driving consistent performance management and design initiatives.
Be an expert in local legislation and policy interpretation, partnering with Employee Relations to ensure compliance; advising and coaching employees and managers, when appropriate.
Complete ad-hoc projects, reporting and tasks as required with cross-functional HR / Partner teams, working on projects/programs.

Qualifications

To be successful in this role you have:

Minimum 3 to 5 years of HR Generalist or Business Partner experience working directly with business leaders and employees
Excellent interpersonal, facilitation, communication, presentation, and negotiation skills
Ability to form relationships with the business as a known trusted advisor
In-depth knowledge of HR programs and processes (e.g., performance management, workforce planning, talent management and employment laws)
Experience accessing, managing, and interpreting data to inform organizational decisions and recommendations to business leaders
Ability to work effectively under pressure in a fast-paced environment; managing time and workload, juggling conflicting priorities
Proficient with Microsoft Office products (PowerPoint, Excel, Word, etc.) to develop and present materials to HR teams and business leaders
Possess confidence in handling ambiguous and fluid situations
Good understanding of cultural and geographical differences and practices

JV22

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $102,900 - $169,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

human resources business partner

Sr HRBP

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.

As a Senior Staff Engineer within Global Cloud Services, you will play a key role in guiding customers through new platforms. You will be responsible for managing greenfield projects, utilizing new technology stacks, and driving the long-term adoption and optimization of new platforms we are building for Data Center customers. This includes collecting requirements, conducting demos, gathering customer and stakeholder feedback, and meeting project milestones across multiple quarters. With a strong focus on technical relationships and strategic consulting, you’ll ensure successful implementation, while leveraging your expertise to engage with both technical and non-technical stakeholders for measurable customer success.

What you get to do in this role:

Write and maintain software-defined declarative infrastructure, at scale.
Create build systems, web services, and automation tools that are thoroughly specified, documented, and testable.
Research and implement new open-source and commercial tools, technologies and methodologies
Participate in customer onboarding and activation processes to ensure a smooth and effective transition to our platform.
Advise customers on best practices and strategies for leveraging our next generation technology to meet their business objectives.
Identify opportunities for clients to optimize costs, expand the use of solutions, and drive adoption of new features.
Conduct training sessions, workshops, and knowledge transfer sessions to educate clients on the capabilities and features of our technology.
Develop and maintain technical documentation, guides, and tutorials to support customers and internal teams.

Qualifications

To be successful in this role you have:

Bachelor’s degree in computer science, Information Technology, Mathematics, or a related field, or equivalent professional experience.
Minimum of 10 years of experience in a technical support or professional services role within the technology industry.
Strong expertise in deploying and operating Kubernetes in lab and production environments.
Can drive architectural discussions and influence technical decisions to streamline and simplify our infrastructure.
Will participate in compliance audits and ensure we are proactively meeting controls.
Can figure things out. You will have documentation and many peers to turn to for help, but your work will touch many interconnected systems and technologies; too many to rely solely on others’ knowledge. To succeed you will need to investigate and discover on your own.
Is very comfortable building and maintaining Linux-based systems through automated tooling such as (but not limited to) Terraform, Cobbler, Puppet, Ansible, etc.
Is comfortable with virtualization using both public and private cloud infrastructure technologies such as Microsoft Azure, Amazon EC2, VMWare vSphere, etc.
Is comfortable designing, authoring, testing, and debugging code in a popular systems language such as Python, Go, Java, or Ruby
Has a working understanding of related infrastructure concepts such as IP networking, block and file storage, load-balancers, etc.
Has a working understanding of related internet protocols such as DNS, LDAP, NTP, SMTP, HTTP, etc.
Is an excellent oral and written communicator.
Ability to work for extended hours in front of a computer to design, maintain, and troubleshoot computer systems, while ensuring project deadlines and milestones are met.
This role offers the opportunity to work at the forefront of next generation technology, drive meaningful customer success, and be part of a dynamic and innovative team.

GCS-23

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

senior staff engineer

Senior Staff Cloud Capacity Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Employee Experience, Customer Workflow, ITX Solution Sales. You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

Support product sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
Provide feedback to product management about product enhancements that can address customer needs and guide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

To be successful in this role you have:

5+ years of pre-sales solution consulting or sales engineering experience
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Experience working collaboratively with product management, product marketing, partners, and professional services
Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
Willingness to travel

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $104,850 - $162,525, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

risk consultant

Sr Solution Consultant - Risk

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from ServiceNow.
Identify customer needs and demonstrate account management capabilities to guide renewal closure.
Maintain an understanding of ServiceNow licensing models to provide both sales and customers assistance in licensing discussions.
Monitor customer health metrics to identify risks. Develop risk mitigation strategies and guide appropriate actions with partner teams.
Work with wider team to provide regular and accurate updates on renewal status to management and escalate when needed.
Engage customer in conversations around renewal readiness, timing and general customer needs.
Connect with customers on multi-year contracts to ensure continued engagement and customer value realization.
Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration.
Work with Legal, Deals Desk and Sales Operations to resolve complex issues regarding approval and finalization of executable OF.
Partner with our Customer Success organization to review customer value achievement to achieve customer product adoption and high use.

Qualifications

To be successful in this role you have:

5+ years demonstrated success in a Renewal Account Management or Customer Success capacity.
Experience leading customer retention and adoption of a SaaS product for complex accounts/territories.
Advanced proficiency with contract renewal processes.
Experience building relationships with peers and partners.
Excellent customer management skills; including sales, account management, and customer service.
Personal initiative to identify areas of process improvement and efficiency.
Strong work ethic and quota achievement.
Deep expertise with a SaaS model focused on enterprise software preferred.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $82,320 - $135,870, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

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